The Switch Store operates a Monday to Friday customer service team available to take you call between 9am to 5pm. We can be contacted on 0121 783 2726.

As a business we believe that customer service is paramount and we try to offer the best possible service. If you feel that we have let you down on any aspect of your order, then please ask for a Director who will be more that happy to speak to you.

We have a 24 hour monitored email address switches@birco-online.co.uk where queries can be sent. We normally respond within 2 hours during opening times. All emails will be responded to on Monday when sent over the weekend (allow an extra day for public holidays).

Thank you for shopping with The Switch Store.

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